Support & Contact Us

Account Deletion Request

SkinAura users can request the deletion of their account and associated personal data at any time.

How to Request Account Deletion

To request the deletion of your SkinAura account, please send an email to our support team using the details below:

Please include the following information in your account deletion request:

• Your full name
• Your registered mobile number
• Your registered email address, if applicable
• The subject line: Account Deletion Request

Our support team may contact you to verify your identity before processing your account deletion request.

How Your Account Will Be Deleted

1. Send an account deletion request to our support email.
2. Provide your registered mobile number or email address.
3. Our team will verify your account ownership.
4. Once verification is complete, your deletion request will be processed.
5. Your account and associated personal data will be deleted within 72 hours.

Data That Will Be Deleted

After your account deletion request is successfully processed, we will delete your account and associated personal data, where applicable, including:

• Account profile information
• Name and contact information
• Registered mobile number and email address
• Saved addresses and location-related information
• Account preferences and settings
• Other personal information associated with your account

Data Retention

Certain information may be retained for a limited period only when required for legitimate purposes, including:

• Legal and regulatory compliance
• Tax and accounting requirements
• Fraud prevention and security purposes
• Resolving disputes
• Enforcing our Terms and Conditions

Any information retained after account deletion will be securely stored and used only where required by applicable law or legitimate legal obligations.

Processing Time

After receiving your account deletion request via email and successfully verifying your account ownership, we will permanently delete your SkinAura account and associated personal data within 72 hours.

Some information may be retained only where required by applicable laws, legal obligations, tax or accounting requirements, fraud prevention, security, or dispute resolution.

Contact Us

If you have any questions about account deletion or your personal data, please contact us at:

SkinAura Support
Email: support@skkinaura.com